Referral FAQs
Our Referral Program lets you earn rewards by inviting your friends to shop at Wellbeing Nutrition.
When your friend places their first order worth ₹999 or more using your referral link/code, they get 10% off instantly. Once their order is successfully delivered, you receive a 10% off reward code for your next purchase.
We’re on a mission to make wellness accessible to everyone. This program is our way of rewarding loyal customers for sharing Wellbeing Nutrition with friends and family.
Here’s how it works step-by-step:
- You share your unique referral link via WhatsApp, Email, or manually.
- Your friend clicks the link and lands on our website.
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They’ll see a pop-up like: “Aditya sent you 10% off your first order above ₹999. Accept the gift?”
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Once accepted, the referral code is automatically applied at checkout. They can also manually enter the code during checkout.
- If your friend places a qualifying order worth ₹999 or more and the order is delivered successfully, you receive your 10% off reward code.
You’ll also receive updates via WhatsApp and Email during the referral journey.
Once your referred friend places a valid qualifying order and it is successfully delivered, you’ll receive a 10% off reward code for your next order above ₹999.
Your reward code will be shared with you via WhatsApp and Email within 24 hours of successful delivery of your friend’s qualifying order.
Absolutely! You can refer multiple friends and earn a separate 10% off reward code for every successful qualifying referral.
No. Only one referral reward code can be used per order.
Yes. Referral reward codes are valid for 60 days from the date they are issued.
Referral links may also expire or be refreshed periodically at Wellbeing Nutrition’s discretion.
No. Referral reward codes cannot be combined or clubbed with any other coupon, discount, or promotional code.
A referral is considered successful only when:
✅ Your friend is a new customer
✅ Your friend uses your referral code at checkout
✅ The order value is ₹999 or more after discounts and before shipping charges
✅ The order is successfully delivered
You will not receive a reward if:
❌ The order value is below ₹999
❌ The referral code was not applied during checkout
❌ The order is cancelled, returned, refunded, or disputed
❌ The order is placed through the app (referral program is website-only)
❌ The referral violates referral program terms or is flagged as suspicious/fraudulent
A referred customer qualifies as a new customer only if they have never placed an order on Wellbeing Nutrition using the same email address, phone number, payment method, device, or shipping address.
No. Self-referrals are strictly prohibited.
You cannot refer yourself using a different email address, phone number, account, payment method, or shipping address.
Yes. Your friend can manually enter the referral code during checkout later, provided:
- It is their first order
- Their order value is ₹999 or more
- The code is still active and valid
Your friend receives 10% off on their first Wellbeing Nutrition order above ₹999.
They’ll land on the Wellbeing Nutrition website and see a message like: “Aditya sent you 10% off your first order above ₹999. Accept the gift?”
Once accepted, the referral code is automatically applied during checkout.
You may receive updates via WhatsApp and/or Email when:
- Your friend clicks your referral link
- Your friend places an order
- The order qualifies or does not qualify
- The order is cancelled or returned
- The order is delivered
- Your reward code is issued
There could be a few reasons why you did not receive referral-related updates or reward notifications:
- The mobile number or email address entered during signup/order placement may be incorrect or incomplete
- WhatsApp notifications may be blocked due to Meta’s messaging policies or platform limits
- Your WhatsApp number may not be active or available on WhatsApp
- You may have unsubscribed from marketing or notification communications
- There may be temporary network, delivery, or technical issues
Please note that WhatsApp message delivery is subject to Meta’s platform policies and delivery rules, and successful delivery cannot always be guaranteed.
If you believe your contact details are correct and you still haven’t received updates, please contact Wellbeing Nutrition customer support for assistance.
Referral links are intended for personal sharing only.
Spam sharing, paid promotions, unauthorized distribution, or misuse of referral links may result in referral disqualification or suspension from the program.
No. Referral benefits are valid only for new customers placing their first order.
Only the first successful qualifying order is eligible for referral rewards.
No. Referral rewards:
- are single-use only
- cannot be transferred
- cannot be exchanged for cash
- have no monetary value outside the referral program
Common reasons include:
- Your friend did not use your referral code
- The order value was below ₹999
- The order was cancelled, returned, refunded, or disputed
- The order has not yet been delivered
- The referral was flagged for suspicious or fraudulent activity
If you still believe there’s an issue, please contact Wellbeing Nutrition customer support with relevant referral or order details.
Please ensure:
- Your cart value is ₹999 or more
- The reward code has not expired
- You are entering the correct code
- No other coupon code is applied
If the issue persists, please contact customer support.
Yes. Your personal information is securely processed and handled in accordance with applicable privacy laws and policies.
Yes. Your first name may appear in the referral pop-up message shown to your friend.
Example: “Aditya sent you 10% off your first order above ₹999.”
Yes. Wellbeing Nutrition reserves the right to modify, suspend, revoke, or terminate the referral program, referral rewards, eligibility criteria, or related terms at any time without prior notice.
Referral codes may or may not be applicable during select sale events, promotional campaigns, or special discount periods where other offers are already active.
Wellbeing Nutrition reserves the right to withhold, reject, cancel, or revoke referral rewards in cases involving suspected fraud, misuse, duplicate accounts, self-referrals, spam activity, or violations of referral program terms.
Wellbeing Nutrition is not responsible for delays, failures, or errors caused by technical issues, invalid contact details, network issues, system limitations, or unauthorized use of referral codes.
In case of any dispute related to referrals, eligibility, rewards, or program usage, Wellbeing Nutrition’s decision shall be final and binding. You may reach out to us at care@wellbeingnutrition.com.
